From nervous to empowered.
One of my recent clients worked in customer services at a large university, dealing with 100+ student queries a day. She wanted to see if AI could help. Together, we built a chatbot that answers most queries automatically, her daily email queries dropped to 10 or 11, freeing her up to work on other things.
She arrived nervous about AI. She left empowered to use it every day.
— Customer services professional, large UK university